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Call the Optum Idaho Member Crisis Line at 1-855-202-0973
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One person, one family, one community at a time. Every individual and every family has a unique road to wellness, health and hope. Optum manages outpatient behavioral health benefits for Idaho Medicaid members and provides free resources to promote mental health awareness and reduce stigma for all Idahoans. It is our commitment to help transform Idaho’s behavioral health system by focusing on helping people reach recovery in their own health journey.

Click here to stay informed on COVID-19

Optum is providing support and resources to help people stay up to date on coronavirus disease (COVID-19).
The Coronavirus (COVID-19) outbreak continues to be an evolving situation nationally as well as in Idaho. Optum is working closely with the Idaho Department of Health and Welfare (IDHW) to monitor the situation. Listed below are several links to additional information:

  1. State of Idaho’s official COVID-19 page
  2. Center for Disease Control COVID-19 page
  3. IDHW Div. of Behavioral Health COVID-19 page
  4. IDHW COVID-19 Hotline number, 1-888-330-3010. This is staffed Monday - Friday, 8am-6pm MST.

COVID HELP NOW LINE

The COVID Help Now Line offers statewide support for anyone challenged by the stress associated with this global pandemic. CLICK HERE for more information. 

'It saved my life': Breaking Chains Academy mentoring Treasure Valley youth with gang affiliations

At 19 years old, Luis Granados was arrested and expected to spend 15 years behind bars. A Canyon County judge saw potential in him and cut his time down to just one year.

That second chance has since given thousands of Treasure Valley youth a second chance of their own.

Gang activity surrounded Granados for most of his young life. As an elementary school student, he went from an observer to a member.  

“I thought because I’m from where I’m from, because I look the way I do, this is what I’m supposed to do,” he said. “I didn’t really see a different route, a different path. I didn’t see anyone who looked like me in different places.”

Read more on Granados, Breaking Chains Academy here. For more information on how to support the program, visit their website.



Idaho Department of Health and Welfare

You have the right to get help and information in your language at no cost. Click here to view the Optum Nondiscrimination Notice and Language Services. To request an interpreter, call (855) 202-0973.